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messageCharles Church (Wales) - rectifying defects after 2 years
Posted by: unhappyhomeowner (IP Logged)
Date: Thursday, 15-Dec-2011, 15:44:16

A word of warning to anyone with defects to their Charles Church built house -

Please remember to keep a written record of any problems you report to Charles
Church and ensure that the fault is logged properly at their head office.

I bought a Charles Church house 4 years ago and have recently suffered a reoccurence of a problem that was supposed to have been fixed soon after we moved in. However, because I dealt direct with Site Manager at the time because the problem was urgent Charles Church have now declined to offfer any help. This they say is because they have no record of the original defect and the work done to repair it.

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