Sommerville J. & McCosh J., 'Defects in new homes: an analysis of data on 1,696 new UK houses', Structural Survey. Volume 24, Issue 1, 2006
'The clamour from UK house buyers over “snags” in new homes seems likely to continue unabated even though house builders are striving to resolve what may be perceived as a quality issue. This paper aims to discuss how the requirements, and hence the quality of new homes in the UK, are defined and the role the house buyer actually plays in this process.'